Who evaluates the General Manager’s performance?

The performance of the General Manager is evaluated by the Board of Commissioners. This is because the Board of Commissioners is typically responsible for overseeing the operations of the utility and ensuring that the organization is functioning effectively and efficiently. They provide governance and are tasked with setting performance expectations for the General Manager, who is responsible for executing the strategic goals of the utility.

The Board's evaluation of the General Manager is crucial, as it helps ensure accountability and alignment with the organization’s objectives. Their insights and oversight can provide valuable feedback that is essential for the General Manager's professional development and the advancement of the utility's mission. This separation of responsibilities also helps maintain a checks-and-balances system within the utility administration, allowing for a more objective assessment of performance.

In contrast, while the City Council, Mayor, and City Administrative Officer have various roles and influence within the city's governance structure, they do not directly evaluate the General Manager’s performance in the context of the utility’s operation. Their oversight may pertain to broader policy and budgetary considerations rather than the specific performance metrics of the General Manager.